How the City of Lethbridge elevated its risk management maturity with Diligent

Découvrez comment la ville de Lethbridge, une municipalité dynamique du sud de l’Alberta (Canada) qui compte 106 000 habitants environ, a transformé son processus de gestion des risques et amélioré son efficacité opérationnelle grâce aux solutions ERM avancées de Diligent.

The challenge: Faced with the limitations of outdated spreadsheets, the City of Lethbridge struggled to efficiently track and communicate risk management data, hampering informed decision-making and transparency.

The solution: By adopting Diligent's comprehensive ERM software, the city empowered its risk management team to seamlessly transition from manual processes to a more dynamic, data-driven approach. This innovative tool enabled city leaders to visualize risks in real-time and foster a collaborative, risk-aware culture across departments.

The results: Diligent ERM significantly improved the city's ability to proactively address risks, streamline resource allocation, and support data-informed strategies. With enhanced visualization and reporting capabilities, the city achieved its risk management goals in record time, transforming discussions around budget and strategic planning.

Download the case study now to discover the full impact of Diligent ERM on the City of Lethbridge's risk management journey.